Privacy Policy
Last updated: February 13, 2026
1. Overview
MenuAdvisor ("we", "us", "our") provides AI-powered menu analysis reports. We respect your privacy and collect only the information necessary to generate and deliver your report.
This Privacy Policy explains what data we collect, how we use it, and your rights.
2. Who We Are
MenuAdvisor is operated by MenuAdvisor, located in Canada.
Contact: support@menuadvisor.co
3. Information We Collect
Information you provide
- Email address (required to deliver your report and allow future access to it)
- Restaurant name (optional)
- Menu content (URL or uploaded file)
- Optional context (restaurant type, cuisine, city/country, goals)
Information collected automatically
We collect limited technical data for security and reliability, such as:
- IP address
- browser and device type
- timestamps and usage logs
- error and performance data
Payment information
Payments are processed by our payment provider (e.g., Stripe). We do not receive or store full card numbers. We may receive limited payment metadata such as:
- payment status
- transaction ID
- billing country (if provided)
4. How We Use Your Information
We use your information to:
- generate your menu analysis report
- deliver your report via email
- provide ongoing access to your report through a secure link
- respond to support requests
- maintain, secure, and improve the Service
We do not sell or rent your personal data.
We do not use your email for marketing unless you explicitly opt in.
5. AI & Automated Processing
Menu content is processed using automated AI systems to generate insights and suggested improvements.
Your submitted menu text and optional context may be sent to trusted AI service providers strictly for the purpose of generating your report.
No human review is guaranteed. AI-generated insights may not be perfectly accurate and should be used as guidance.
6. Service Providers (Third Parties)
We use trusted third-party providers to operate the Service, including for:
- payment processing
- email delivery
- hosting, database, and file storage
- background processing
- analytics and monitoring
- AI processing
These providers process data only as necessary to provide the Service on our behalf.
7. Data Retention
We retain data only as long as necessary to provide the Service and meet legal obligations.
Generated reports are stored and accessible via a secure link sent to your email so you can access them later.
We may resend your report to the same email upon request.
Menu uploads and extracted content are retained only as needed to generate and support your report.
Certain payment records may be retained as required by law.
You may request deletion of your report and associated data at any time by emailing support@menuadvisor.co from the same email used for the purchase.
8. Your Rights
Depending on your location, you may have the right to:
- request access to your data
- request correction or deletion
- withdraw consent for communications
To exercise these rights, contact: support@menuadvisor.co
9. International Data Transfers
Your information may be processed in countries other than your own (for example, where our service providers operate). We take reasonable steps to ensure appropriate data protection.
10. Security
We use reasonable technical and organizational measures to protect your data.
However, no method of transmission or storage is 100% secure.
11. Cookies & Analytics
We use minimal cookies or similar technologies for:
- essential site functionality
- performance and reliability
We do not use cookies for invasive tracking or advertising.
12. Children
MenuAdvisor is not intended for children under 13 (or the minimum legal age in your jurisdiction).
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.
14. Contact
Privacy questions or data requests: